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FileNet Migration

Case Studies, General,

I will be hosting a discussion in New Orleans on Thursday, March 21 – 10:30

ECM Migration Roadmap

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School Employees Credit Union of Washington (SECUWA) has been using FileNet for over a decade, they were one of the first Credit Unions in the country to implement document imaging in the ‘90s. The system became the second most critical business information system and is accessed by nearly every employee. When SECUWA decided it was time to find a new solution they knew it wouldn’t be an easy task. In order to accomplish the first phase of the project they hired cloudPWR to provide professional consultation and analysis. After six months of discovery and due diligence they discovered that it’s more than just selecting a new software package, more than buying new hardware and upgrading to the latest operating systems and browsers. It required a new look at the industry, an evaluation of the current business operations, and engaging in processes to incorporating key fundamentals, like records management and collaboration. Continue reading →

Email Compliance

ECM Opinion, , ,

Your email footer is ridiculous and is taking up valuable space on my screen. Your company legal department requires that its appended to every email. The IT department is automating the footer so you can’t do anything about it. I can delete it when I forward it to someone, then when they forward it and no one downstream knows about the disclaimer. How do you track all this, fact is you can’t. The company is trying to limit liability and comply with federal and international laws. Is this ever really enforced? Everyone does the email ‘disclaimer’, there are even websites dedicated to helping you understand why (?) < Email Disclaimer dot com >

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Alfresco in Seattle

Cloud Solutions, ECM Opinion,

Image

Alfresco has been hosting a series of regional events across the country. Today the Content Management Roundtable was held at the W Hotel in downtown Seattle. The topic was focused on positioning Alfresco One.

In attendance were records and content management professionals from the Government, Legal, IT Services, Environmental Science, Engineering and several software companies including Tibco and IBM. Alfresco seems to be raising the bar in terms of visibility and attracting the attention of industry veterans and competitors alike.

“Companies are struggling today with managing the influx of consumer app-ware in the enterprise”

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Box Partners

ECM Opinion, ,

Yeah he is nine and he gets it, he is ready for business at the pace of tomorrow. For him and his buddies the use of technology is about playing games. They will be following in the footsteps of today’s millennial gen, they use modern tech not just as a tool, it’s a lifestyle that mixes work and play. They are used to having the ability to communicate instantaneously, giving and getting answers, having fun and completing tasks in the palm of their hand. For them using apps and cloud software is second nature.

This week is BoxWorks 2012 in San Francisco and we are looking forward to hearing about product updates, customer success stories and attending thought provoking keynote presentations. Box provides a dynamic way of managing content and a new communication model for businesses that want to take advantage of mobility. They have done it by taking a simple approach to a problem that many didn’t know existed.

As an example, every day people waste valuable time sifting through massive email inboxes trying to find business documents. Box turned this around, focused on the document instead of the message and created a collaboration tool that provides quick access for managing and sharing of information from any device. Box isn’t the only company doing this but they are a recognized leader and their foot is squarely on the gas pedal. Continue reading →

Content without search is like a day without sunshine

Cloud Solutions, ECM Opinion, , ,

As consumers, we have totally mastered search. You Google “Where should I eat in Los Altos” and you are directed to a results page that lists the top spots based on community reviews from Yelp and Urban Spoon. Likewise, you can get similar results on Wikipedia, digging into every topic imaginable

 

Let’s compare that to a legacy ECM system or SharePoint.

Full text search is the key to find ability because it works the way users expect. As consumer I want to type in what I am looking for like “places to eat”, or what we remember “when was Elvis born?” and find the proper results. This process is called semantic search, and works by creating relevance based on ranking queries based on contextual meaning. Continue reading →